Blog
CX
How to efficiently implement CX practices in my organization
Vitor Carvalho
Director of Sales, Customer Strategy & Experience
- 15 mar. 2025
- 10min read
Latest publications
Nuveto Insigths
- 2 feb. 2026
- 10min read
Artificial Intelligence
The impact of AI on customer service in companies
Jorge Llorente
Sales Manager Iberia
- 21 may 2025
- 7min read
Latest publications
Nuveto Insigths
- 2 feb. 2026
- 10min read
Artificial Intelligence
- 15 mar. 2025
- 10min read
Nuveto Insights
Meta’s WhatsApp change that can increase performance and operational control
Vitor Carvalho
Director of Sales, Customer Strategy & Experience
- 2 feb. 2026
- 10min read
Latest publications
Sales and Marketing
Why don’t your leads answer the phone anymore?
Vitor Carvalho
Director of Sales, Customer Strategy & Experience
- 20 may 2026
- 10min read
Latest publications
Nuveto Insigths
- 2 feb. 2026
- 10min read
CX Talks
In this space, we bring together episodes, interviews, and conversations with industry guests to discuss Customer Experience, innovation, communication, technology, and the real challenges companies face in building more human relationships.
- CX Talks | Third Sector in Practice: What Companies Can Learn from Social Causes
In this episode of CX Talks, we welcome Chico Ledo, Corporate Communications and Third Sector Coordinator at Grupo Melo Cordeiro, for a deep dive into the real workings of social organizations.
- CX Talks | Pamella Beraldi, Customer Experience Manager at Petlove.
In this episode, we learn a bit more about Pamella’s journey, her passion for the PET universe, and her perspective on the trends shaping this market.
- CX Talks | The Link Between Customer Experience and Information Security
In this episode of CX Talks, we welcome Leandro Ludwig, Cybersecurity Manager at Bradesco, and Vitor Pereira, Threat Intelligence Specialist at Apura Cyber Intelligence, for an essential conversation about how information security directly impacts customer experience.
Happening at Nuveto
Behind the scenes, insights, and great ideas — this is the space where we share a bit of the CX universe in a lighter, more approachable way.
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- Created by Dafny Bittencourt